Updated on 7th March 2023

These terms and conditions (“Agreement”) apply to the use of the TFS Souq website (“Website”), operated by Tradify Business Solutions, located at Office #10, Al Khaleej St., Fereej Bin Mahmoud, Doha, Qatar. By using the Website, you agree to the terms and conditions set forth in this Agreement.

Country of Domicile

Qatar is our country of domicile.

User Eligibility

Users of the Website must be at least 18 years old. If you are a minor, you must not register as a user or use the website.

Payment Options

We accept payments online using Visa and MasterCard credit/debit cards in Qatari Rial. The cardholder must retain a copy of transaction records and Merchant policies and rules.


Delivery will be fulfilled within 48 hours from the date of order.


All products sold on the Website are genuine, and the warranty will be covered as per the product manufacturer.


Returns will not be accepted unless the product was damaged. If the product is damaged, please contact us as soon as possible so that we can arrange a replacement.

Governing Law

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Qatar.

Account Security

Users are responsible for maintaining the confidentiality of their account and must not disclose their password to anyone.

Website Policies

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay updated about the changes on the website. Modifications will be effective on the day they are posted.

Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of TFS Souq and is protected by international copyright laws.

Prohibited Activities

Users must not use the Website for any illegal or unauthorized purpose. Users must not violate any laws in their jurisdiction while using the Website.


TFS Souq makes no warranties, express or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitation of Liability

TFS Souq shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Website.


Users agree to indemnify and hold TFS Souq, its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of their use of the Website.


TFS Souq may terminate this Agreement at any time without notice if a user violates any of the terms and conditions.

By using the Website, you agree to abide by these terms and conditions. If you do not agree to these terms and conditions, you must not use the Website.