Terms and Conditions

Last Updated: 2023-10-02

1. Online Store Terms

By using the TFS Souq online store, you agree to comply with these terms. All transactions are subject to our acceptance and may be refused at our discretion.

2. Data Protection Disclaimers

We take your privacy seriously. Our Data Protection Disclaimers explain how we collect, use, and protect your personal information. Your use of our website indicates your acceptance of these practices.

3. Cookies Policy

TFS Souq uses cookies to enhance your browsing experience. By continuing to use our site, you agree to our Cookies Policy. Learn more about how we use cookies and how you can control them here.

4. Delivery Terms

We strive to fulfill deliveries within 48 hours, subject to your location. Delivery times may vary for far-off regions. Specific delivery terms based on your area can be found in our Delivery Terms here.

5. Payment Terms

Accepted payment methods include Visa and MasterCard credit/debit cards. Payment details are securely processed through our payment gateway.

6. Billing Information

Ensure your billing information is accurate when making a purchase. We reserve the right to refuse or cancel orders for inaccuracies.

7. Product Information

While we strive for accuracy, product descriptions may occasionally contain errors. We are not liable for such inaccuracies but will work to rectify any discrepancies.

8. Liability Limitations

TFS Souq is not liable for direct, indirect, incidental, special, or consequential damages arising from your use of our website or purchased products.

9. Dispute Clause

Any disputes or claims arising from the use of this website shall be resolved through amicable negotiation. If a resolution cannot be reached, the matter will be subject to the jurisdiction of Qatari courts.

10. Trademarks

All trademarks and logos appearing on the TFS Souq website are the property of their respective owners. Use of these trademarks without permission is strictly prohibited.

11. Intellectual Property

The content, design, and graphics on this website are the intellectual property of TFS Souq and are protected by copyright laws.

12. Copyrights

All content on this website, unless otherwise stated, is the property of TFS Souq. Unauthorized use of any materials may violate copyright laws.

13. External Links

TFS Souq may contain links to external websites. We are not responsible for the content or privacy practices of these sites.

14. Return, Refund, Exchange

Refer to our Return, Refund and Exchange Policy here for detailed information on our policies regarding returns, refunds, and exchanges.